General FAQ

There are no prerequisites to taking an aerial class, and we do not have weight, fitness, or age limits for adults (ages 18+)! Kids who have successfully completed kindergarten and up are welcome in our Youth and Teen classes, and we offer Private Lessons for children under 6.

We recommend trying our Intro to Aerials Drop-In Class to get a taste of different aerial apparatuses. After you get a feel for which apparatus (or apparatuses) interest you most, sign up for one of our Level 1 classes. These five week Series Classes teach foundational aerial skills and give you a good idea of what working with a particular apparatus is like. Expect to take each Level of Series Class multiple times to become proficient in the curriculum.

For your first class, we recommend wearing close-fitting workout clothes that cover the underarms and backs of the knees. Yoga pants or leggings and a T-shirt would be an appropriate outfit. We are currently requiring all unvaccinated or unverified people inside our studio space to wear a well-fitting, non-vented face mask.

Do not wear jeans, or any other clothing with metal or sharp elements or pieces that jut out prominently. Do not bring any glass into the studio. We generally work in bare feet, so be prepared to take off your shoes, but many people find wearing socks to be helpful for certain parts of class. We ask that you remove all jewelry and forego lotions and oils until after class, for the longevity of our apparatuses.

Make sure to come hydrated, and it’s a great idea to bring a water bottle. We are allowing moving aside of masks to intake water.

Class-Specific Clothing Recommendations

Aerial Classes: We recommend wearing close-fitting workout clothes that cover the underarms and backs of the knees. Yoga pants or leggings and a T-shirt would be an appropriate outfit.

Pole Classes: We recommend wearing short shorts, a sports bra or tank top, and bringing socks or leg warmers. Skin contact with the pole is important for many moves, so keep that in mind.

Harness/Bungee Classes: We recommend wearing leggings or close-fitting pants/shorts (biking shorts are great) and full-bottomed underwear that will stay in place and keep you aligned. Some people prefer wearing two layers for extra cushioning (such as biking shorts with pants over or under).

Burlesque Classes: Wear whatever makes you feel comfortable, but avoid jeans or clothing with metal or sharp elements.

Dance Classes: Wear comfortable clothing, avoiding jeans or clothing with metal or sharp elements. Many dance styles benefit from being able to see the line of your body. Some dance classes have specific shoe recommendations, so check the description a/o ask Front Desk if you’re unsure.

We ask that you try not to arrive more than 15 minutes before your scheduled class, unless you are attending a workshop that has requested you arrive early for your own warmup. Please allow time to locate parking on site, which can take extra time at peak hours. If you arrive 10 minutes or more after the start of your class, you will not be allowed to join the class, for your safety and the safety of the other students, but you may sit and watch.

Our Series Classes run 75 minutes and have as few as three or as many as six students. Most of our Drop-In Classes run one hour, except Intro to Aerials which goes for 75 minutes. Our Drop-In Classes may have anywhere from two to eight students.

It is best to register as far in advance as possible, to ensure that you have the spot you want. Some of our classes get booked up weeks in advance. E-mail frontdesk@skycandyaustin.com if you’re having trouble registering!

You can use our website!  Check on either our New Students or Returning Students pages for Adult classes and our Youth Program page for Youth & Teen classes.

In normal times, we allow non-participating guests (such as the parents of youth students or people providing rides to our students) to wait in our Student Lounge area while our students take classes or private lessons, use point rentals, or practice during Open Studios. We often encourage these guests to take advantage of the other services in Springdale General while they wait–such as Zhi Tea, Caffé Medici, Julie Myrtille Bakery, Uroko, and The Front Page–in order to save space in the studio during busy times and help keep students focused on their work.

However, due to our company’s COVID-19 precautions, we are discouraging non-participants from being in our physical studio space, including the parents of youth students. If non-participants need to stay inside Sky Candy, we ask that they remain in the front area, near the Front Desk.

In cases where students have given us sufficient notice (see below for more details), we can offer an account credit for the amount paid that can be applied to future classes.

If you have a COVID-related absence, either because of symptoms, a positive test, or close exposure, please get in touch with our Front Desk team to inquire about refund options.

If we need to cancel a class, due to underenrollment or teacher unavailability, we will either refund the amount in the original form of payment or convert the amount into account credit, at the purchaser’s preference. Please see below for more details about our refund policies.

Drop-In Classes should have a button to add yourself to the waitlist for that class. For Series Classes and Workshops, please contact Front Desk to have you added to the waitlist for that class or workshop. Joining the waitlist not only potentially lets you join the class or workshop in case of a cancellation, but it also lets us know if a class or workshop is popular enough to warrant additional scheduling.

We do not offer make-up classes for missed Series Classes, except in the event that the class was cancelled by the teacher or by Sky Candy. Students must attend the Series Class(es) for which they registered. Students who wish to make up missed material can book a 30-minute Catch-up Private Lesson with their instructor.

Yes! You can get your Sky Candy gift cards here. They expire 5 years from date of purchase, and may be used to purchase goods and services (except for other gift cards) and may not be redeemed for cash.

Unfortunately, no. As much as we love having furry friends around, their presence just doesn’t make sense in a busy, workout setting, particularly one with the safety considerations that our studio has. At this time, only Sky Candy staff may bring their dogs to the studio.

Youth FAQ

Our Intro to Aerials for Youth/Teens and our Level 1 Sky Candy Youth & Teen Classes do not require any prior experience! Youth & Teen Summer Intensives and Sky Camps also do not require any previous experience.  There are no fitness requirements to register for classes, and we welcome all youth students who meet our age requirements.

Our Youth & Teen program is for those who have successfully completed kindergarten through 12th grade. First through sixth graders should take our classes marked “Youth” and seventh through twelfth graders should take our classes marked “Teen”. Some older teens who develop significant proficiency with an apparatus and exhibit remarkable behavior management may be approved by their teacher for Adult classes.

Youth who have not yet successfully completed kindergarten may take Private Lessons at Sky Candy with the additional supervision by their parent(s) or guardian(s).

For most of our aerial and circus classes, we recommend close-fitting workout clothes. No denim is allowed as it prohibits a safe and effective range of motion. We will also ask any students to remove their shoes before getting on the mats, so they should be prepared to be barefoot for most of the time.

We prohibit clothing with metal zippers, exposed buttons, grommets or other decorative elements that may get caught on and damage the apparatus, likewise all jewelry must be removed beforehand as they could pinch the student and damage the apparatus. Lastly, we advise against applying lotions or oils before attending class, as they will impede grip.

At this time, we are also requiring all unvaccinated or unverified persons in our physical studio space to wear a face mask for the entirety of their time inside. Masks should cover the nose and mouth and fit well around the face.

We ask that you try not to have your child arrive more than 15 minutes before their scheduled class. Please allow time to locate parking on site if needed, which can take extra time at peak hours. If your child arrives 10 minutes or more after the start of their class, they will not be allowed to join the class, for their safety and the safety of the other students.

Also, unfortunately, also due to COVID-19 precautions, we are not allowing parents to wait inside while their child takes a class. Only active participants are allowed in our physical space to limit the number of bodies within the building and help us keep appropriately distanced. Please ensure your child has all of their needed items and that they have their mask on and appropriately fitted before sending them inside.

Youth & Teen Series Classes are currently 75 minutes and may have between three and six students. Youth & Teen Drop-In Classes are also 75 minutes and may have between two and six students.

In normal times, we allow non-participating guests (such as the parents of youth students or people providing rides to our students) to wait in our Student Lounge area while our students take classes or private lessons, use point rentals, or practice during Open Studios. We often encourage these guests to take advantage of the other services in Springdale General while they wait–such as Zhi Tea, Caffé Medici, Julie Myrtille Bakery, Uroko, and The Front Page–in order to save space in the studio during busy times and help keep students focused on their work.

However, due to our company’s COVID-19 precautions, we are no longer allowing non-participants into our physical studio space, including the parents of youth students. We understand that this will make coming to the studio more inconvenient for some students and we regret any difficulty that this causes them, but we are committed to keeping our staff and students as safe as possible while remaining open and this is one way that we have chosen to do so.

Some things learned in class can be practiced at home (stretching, conditioning, etc.)  However, we encourage youth to keep aerial tricks inside the studio under the guidance of our trained aerial coaches.  If your child wants to practice the skills learned in Series Classes outside of time there, attending Youth & Teen Drop-Ins are a great place to do this! You can also schedule a Private Lesson for more focused practice time with a teacher. Older teens with more experience can attend Open Studio with teacher permission.

It is best to register as far in advance as possible to ensure that you have the spot you want.  Some of our classes get booked up weeks in advance and camps can get full months ahead of time. You can register for all of our classes and camps in advance on our website or through Mindbody. Email frontdesk@skycandyaustin.com if you’re having any trouble!

Drop-In Classes should have a button to add your youth or teen student to the waitlist for that class. For Series Classes, please contact Front Desk to have your youth or teen student added to the waitlist for that class. Joining the waitlist not only potentially lets them join the class in case of a cancellation, but it also lets us know if a class is popular enough to warrant an additional scheduling.

No, we require each student, regardless of age, to have their own Sky Candy Mindbody account with which to sign up for classes, camps, etc.

For a full overview of all of our policies and procedures regarding youth & teen students, please click here.

Sky Candy Policies

Arrive on time. Late arrivals may not be allowed to participate.

Please make sure that you arrive at Sky Candy on time for your class and please allow time to locate parking on site. If you are more than 10 minutes late to any class, you will not be allowed to participate, as it is dangerous to engage in any circus-related activities without a proper warm-up.

Empty classes may be cancelled.

If there are fewer than two students signed up for a Drop-In Class by 5pm the day prior (for classes that occur before 5pm) or six hours prior to the class start time (for classes that occur after 5pm) or fewer than three students signed up for a Series Class or Workshop two days prior to the class start time, the class may be cancelled. If you want to ensure that we keep a class on the schedule, be sure to schedule your place in advance for it on our website.

Late canceling a class costs.

Not able to make a Drop-In Class you signed up for? Happens all the time. If you can cancel before our late cancel window (see above paragraph), no problem. However, if you cancel within that window, you will not be refunded for your class. If you have a 5- or 10-Class Pass, the class will be removed from your remaining class count. We understand that last minute illnesses, injuries, car troubles, and other extenuating circumstances come up, but we still incur teacher and staff costs for classes that are late cancelled.

If you have a COVID-related absence, either because of symptoms, a positive test, or close exposure, please get in touch with our Front Desk team to inquire about refund options.

Adult classes are for students ages 16+.

We allow students 16 and up into our regularly scheduled Drop-In and Series Classes. On occasion, a teacher may make exceptions for particularly mature students between 13 and 16 to attend adult classes.

Students who have successfully completed kindergarten through currently enrolled in 12th grade are welcome in our Youth & Teen classes. Students who have not yet successfully completed kindergarten may be eligible to take Private Lessons. Please contact us at frontdesk@skycandyaustin.com for more details.

All services must be paid for in advance.

To guarantee a spot in a Series Classes, Drop-In Classes, Private Lessons, Parties, or Workshops, students must pay in advance.

Check expiration dates on purchases.

Please note that for all individual Drop-In Class, Open Studio, and Series purchases: Credit for these purchases expires one year from the purchase date. We do not offer refunds or extensions on purchases that have expired. Please check on the individual expiration dates for other classes and passes, including multi-class passes, unlimited passes, and special deals or discounts.

No refunds.

Except in very rare circumstances, we cannot offer refunds for any of our services. In cases where students have given us sufficient notice (6+ hours for Drop-In Classes, 24+ hours for Private Lessons and Open Studios, 48 hours prior to the first class for Series enrollments), we can offer an account credit for the amount paid that can be applied to future classes.

We do make exceptions for serious injuries or illnesses for which the student can provide us a note from a medical professional, within a reasonable time frame. If you have a COVID-related absence, either because of symptoms, a positive test, or close exposure, please get in touch with our Front Desk team at frontdesk@skycandyaustin.com to inquire about refund options. For information on complete refund policies, or to cancel a class, e-mail our Front Desk at frontdesk@skycandyaustin.com.

No makeup classes in a Series.

Unless you have specific permission from a teacher to make other arrangements, we do not offer free make-up classes for missed classes during a Series. We strongly recommend scheduling a 30 minute Private Lesson with your teacher to catch up on missed material.

Everyone must sign a waiver.

Everyone must sign a waiver before attending class, training, or engaging in any activity at Sky Candy. To sign our waiver, click the waiver link in the header at the top of this page.

Dress appropriately.

Dress appropriately for your apparatus. NO METAL OR SHARP OBJECTS PLEASE.

For most aerial apparatuses, proper attire means close-fitting workout clothes that cover the legs and underarms. Do not wear jewelry, unsecured eyeglasses, grommets, or any other objects that can snag or damage the equipment, yourself, your fellow students, and/or teacher! Look above for more detailed info.

All unvaccinated and unverified students must wear a well-fitting facial mask covering their mouth and nose for the entirety of their time in our studio at the current time.

Train healthy.

Absolutely no training under the influence of drugs or alcohol is permitted. If your teacher suspects that you may be compromised in this or some other way (i.e. injury, illness, or severe sleep deprivation) you may be asked to sit out and observe your class. If your teacher or a Front Desk member suspects that you may be ill, you may be asked to leave the studio, due to COVID-19 precautions.

Get warm and stay hydrated.

Please arrive to class on time and ready for warm-up.  If you are attending Open Studio, be sure to warm up on your own in the studio before beginning aerial work. Come hydrated and stay hydrated!

Exercise good hygiene.

In a shared training space, it is important that all students practice good hygiene. Additionally, we request that everyone avoid heavy fragrances and lotions as they can irritate other students and staff and can make the equipment difficult to use.

Respect your environment.

Be respectful to the teachers, employees, your fellow students, and the studio. No photography or video recording is allowed without the express permission of the person or people being photographed or filmed. No shoes on the mats or apparatuses. Please wear appropriate footwear when walking around outside of the Sky Candy studio. Please be considerate with cell phone use.

No glass, ceramic, or open containers of any kind.

With hard floors and bare feet, it’s not worth the danger. Please bring water in other kinds of containers. Only water is permitted in the mat-covered areas of the studio.

Be aware of your surroundings.

Do not walk under apparatuses while they are in use. The people in the air have the right of way. Always be aware of your surroundings.

Do not rig equipment.

Do not attempt to rig any equipment. Please ask a trained member of the Sky Candy staff if you need equipment adjusted for any reason.

Do not take unnecessary risks.

Ask for assistance if you are unsure about a move or trick. Never train alone and always use a crash mat. If you are injured during class or Open Studio, inform your teacher or host immediately.

Open Studio is for practice.

Open Studio is intended to be a forum in which to practice what you learn in class; do not attempt to execute new moves or to teach other students. The safest way to learn any aerial or circus skill is with a qualified instructor. We do not recommend ANY other method of learning aerial or circus skills.

Sky Candy does not offer monetary refunds, except as an option when we need to cancel an already scheduled class. Product purchases, such as gift cards, Drop-In or Open Studio passes, water, or clothing, are all final and are nonrefundable.

For services, if students have given us sufficient notice (see below for specifics), we can offer account credit for the amount paid that can be applied to future classes.

Series Classes: 48+ hours before the first class in the Series
Private Lesson: 24+ hours before the lesson begins
Individual Drop-In Classes & Open Studios: 6+ hours before the class or Open Studio begins
Workshops & Private Parties: 7+ days before the workshop or party
Sky Camps & Youth Summer Intensives: 14+ days before the camp begins

We do not offer any refunds on our monthly Memberships, but you can cancel yours at any time through your Mindbody account.

Drop-Ins:
Individual Drop-In Class, incl. Intro to Aerials: $30
5 Drop-In Class Pass: $135
10 Drop-In Class Pass: $240
Unlimited One Week Drop-In Class Pass: $75

Series Classes:
5-Week Series Class: $175
10-Week Youth Series Class: $350

Memberships:
Silver Membership: $129/mo
Gold Membership: $219/mo

Open Studios:
Individual Open Studio: $20
5 Open Studio Pass: $75
10 Open Studio Pass: $125
20 Open Studio Pass: $200

Private Lessons & Assessments:
30 Minute Assessment, Private Lesson, or Catch-Up: $40
60 Minute Private Lesson (for 1 student): $80
60 Minute Private Lesson (for 2 students): $110
60 Minute Private Lesson (for 3 students): $135

Youth & Teen Summer Programs:
Sky Camps: $500
Summer Intensive: $225

Workshops & Intensives:
Pricing varies by instructor, subject, and length of commitment
See our Workshops page for more info on particular workshops and intensives

Other:
Point Rentals: $20/hr
Space Rentals: See our Space Rentals page for more info
Private Parties: See our Private Parties page for more info